Metashift Phase One
Free In-App Feedback & Help Center
Feedback is the Foundation.
User feedback is critical to building the best apps and delivering a great customer experience. These insights drive the flywheel of product innovation. Helpshift’s free Feedback+ SDK can help you easily collect user insights within your app, building the foundation of support for your users.
Collect feedback from your users to build and deliver a great mobile application that your users love.
Your product & development teams are hungry for real feedback from real users: help them get the insights they need
Working on nailing product-market fit for your app?
Trying to pin down what’s missing that will help you grow your MAU?
Getting ready to launch a new feature?
Go beyond bug reporting and consider offering users the option to offer feedback or suggestions for improvement.
Here’s How it Works
What’s Included with the free Feedback+ SDK?
Hey, we all have blindspots! When your team is really close to the product, they might not realize an experience isn’t as intuitive as it should be or that a highly desired feature is missing. Give your users the power to suggest improvements so you can identify the top-requested features and what to iterate on to make your app a cut above the rest.
Collect Real-Time Feedback
Discover what users love (or don’t) about your app. Metadata is automatically collected with each submission to help you gain a well-rounded perspective of the experience.
Bug & Crash Reporting
Squash the bugs before they drive your users away! Users can report bugs and attach screenshots with a couple quick taps. Automatically collected metadata can help you understand critical device and version information so that your team can troubleshoot quickly.
Gateway to the Metaverse
Our Feedback+ SDK is also Phase One of the rollout of Metashift, the first customer support solution for the new generation of Metaverse apps! Feedback+ users will gain access to additional features for the Metaverse that are rolling out soon including support for NFTs, cryptocurrency, and self-sovereign identities.
Feedback+ Plan includes 250 feedback, improvement, and bug submissions per month
Great product experiences offer great user resources. Use our tools to easily deploy a modern in-app Help Center
Feedback+ SDK comes with templates to easily stand-up a modern FAQ center in-app.
No more digging through email for user feedback—our dashboard allows your team to create customized smart views and filters to organize your user insights.
Feedback+ SDK comes with access to Helpshift’s basic dashboard
Easy to set-up and integrate
The better the SDK, the easier it is to deploy, customize, and test specific functionalities of a customer service platform. Helpshift’s Feedback+ SDK comes complete with step-by-step instructions for both iOS developers and Android developers to make integration easier than ever.
If you’re new to support SDKs, we’ve got you covered! Check out our eBook, the Complete Guide to In-App Support SDKs.